Privacy Policy

Introduction

Case Bazaar operates the website case-bazaar.com and is committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit our site or place an order, how we use it, and the circumstances under which it may be shared with third parties such as Facebook / Meta for marketing purposes.

Information we collect

When you browse or buy from Case Bazaar we may collect the following information:

• Contact details: your name, email address and phone number.
• Delivery information: shipping address and any delivery instructions needed to fulfil your order.
• Order details: products purchased, payment confirmation and order history.
• On-site behaviour: pages you visit, product views, items added to cart, checkout initiation and completed purchases. This is collected through cookies, pixels and similar technologies.

How we use your information

We use the information we collect to:

• Process, confirm and deliver your orders.
• Provide customer support and respond to your questions.
• Improve our website, products and shopping experience.
• Send you marketing communications about new products, offers and promotions.
• Measure and analyse the performance of our advertising campaigns.

Facebook / Meta Pixel and marketing sharing

We share customer data with Facebook / Meta for advertising, retargeting and campaign measurement. When you visit our site, the Facebook Pixel and related Meta technologies may receive information about your activity, including the products you view and the actions you take.

Events that may be shared with Meta include, but are not limited to:

• PageView
• ViewContent (product views)
• AddToCart
• InitiateCheckout
• Purchase

This allows us to show you relevant ads on Facebook, Instagram and other Meta platforms, and to measure how those ads perform. Your data is also used to build audiences for marketing and promotional purposes.

We do not load the Facebook Pixel or send any of these events for visitors in regions where prior consent is required for advertising cookies (the EU/EEA, the UK and Switzerland), or where we cannot determine the visitor's region. No names, email addresses or phone numbers are sent to Meta through the Pixel — only the product viewed, its price and order totals. You can also opt out at any time by blocking third-party scripts or cookies in your browser, by using your device's ad-tracking controls, or through your Facebook ad preferences. To ask us to stop using your data for marketing, email casebazaarpk@gmail.com.

Payment information

We do not store your payment card details. All online payments are processed securely by Shopify and its payment partners. We only receive confirmation that payment has been completed.

Data retention

We keep your personal information for as long as necessary to fulfil the purposes described in this policy — for example, to complete your order, provide support, comply with legal and tax obligations, and improve our marketing activities.

Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continuing to use our site after changes are posted means you accept the revised policy.

Contact us

If you have any questions about this Privacy Policy or how your data is used, email us at casebazaarpk@gmail.com or message us on Instagram @case_bazaar._.